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"Why does my bank statement have a charge for" 

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As you have recently opted into a premium subscription service on one of our sites, a subsequent charge from Cintilet will appear on your statement. 

We can quickly and easily search our system for your original site of subscription, if you provide us with the account details used to create the account. 


“Why am I being charged?”

The charge that you are seeing is in relation to a premium membership upgrade that you have chosen for your account. .

You can view all membership upgrade and payment options in the Membership section of the site. 

If you decide that you want to end your premium subscription at any point, simply navigate to the Membership section of the site and follow the instructions.   

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

To cancel mobile billing at any time, simply text STOP to 89595. 


Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

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As Cintilet's sites can occasionally be deemed as being of 'sensitive nature', certain banks can temporarily pause transactions to conduct routine checks, and so you may need to contact your bank to continue with the transaction. is operated by Cintilet Limited.
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Here at Cintilet, we provide a host of safe and secure portals for users around the world to connect and explore romantic relations. 

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